Short answer: Crazy Egg costs $29, $99, $249 or $599 a month, and every plan is billed annually, so the cheapest real commitment is $348 for a year. Starter at $29 covers 5,000 tracked pageviews and 50 recordings and does not include A/B testing, which starts at $99. There is also a free plan that the pricing table never mentions.
Last updated August 2026. Every figure below was read off crazyegg.com/pricing on August 31, 2026, including the FAQ answers underneath the price cards. Where a number comes from somewhere else, it says so.
Crazy Egg pricing in 2026
Crazy Egg publishes its complete rate card, which is worth crediting before anything critical. In this category Optimizely, Adobe Target, FullStory and Heap show no price at any tier, and AB Tasty runs a ten-question pricing FAQ that never produces a number. Crazy Egg shows four prices, what each buys, and a footnote that most write-ups skip.
| Plan | Price | Tracked pageviews/mo | Heatmap reports | Recordings/mo | Recording storage | A/B testing |
|---|---|---|---|---|---|---|
| Starter | $29/mo | 5,000 | 5 | 50 | 6 months | Not included |
| Plus | $99/mo | 150,000 | 75 | 1,000 | 2 years | Yes, device targeting |
| Pro | $249/mo | 500,000 | 100 | 5,000 | 2 years | Yes, plus country, UTM and conversion targeting |
| Enterprise | $599/mo | 1,000,000 | 200 | 10,000 | 2 years | Yes, all segments, plus SAML SSO |
All four tiers include unlimited website domains, unlimited team members, unlimited web analytics, unlimited conversion tracking and funnel reports, unlimited surveys and AI analysis for heatmaps and recordings. Every plan comes with a 30-day free trial.
The footnote that changes the price
Under the four cards sits a line that most comparison articles quietly drop: all plans are billed annually. There is no monthly option and no billing toggle anywhere on the page.
So "$29 a month" is an annual-equivalent rate, not a monthly subscription. The smallest amount of money you can commit to Crazy Egg is $348, paid for twelve months. Plus is $1,188 a year, Pro is $2,988 and Enterprise is $7,188. That is not scandalous, plenty of tools do it, but it changes two decisions. If you want the tool for a single campaign or a two-month redesign sprint, there is no clean way to buy it. And if you are comparing against Mouseflow at $25 or Lucky Orange at $32, you are comparing an annual commitment against options that will let you leave sooner.
It is also the kind of term that goes missing between the person who signed up and the person who approves the renewal eleven months later. If your vendor agreements, renewal dates and plan terms live scattered across email threads, a shared drive and somebody's notes, being able to ask a plain question and get the answer out of your own documents is worth more than another spreadsheet, because the annual-only vendors are the ones that renew before anyone remembers to look.
What a tracked pageview actually costs
Crazy Egg meters tracked pageviews, not sessions and not unique visitors. A visitor who reads four pages is one session and four tracked pageviews. That matters for comparison, because Hotjar, Mouseflow and Lucky Orange all meter sessions, so the same traffic produces very different numbers depending on how many pages people read.
Run the arithmetic across the ladder and the value per unit is nowhere near flat:
| Plan | Price | Tracked pageviews | Cost per 1,000 pageviews | Cost per recording |
|---|---|---|---|---|
| Starter | $29 | 5,000 | $5.80 | $0.580 |
| Plus | $99 | 150,000 | $0.66 | $0.099 |
| Pro | $249 | 500,000 | $0.50 | $0.050 |
| Enterprise | $599 | 1,000,000 | $0.60 | $0.060 |
Two findings come out of that, and neither is on the pricing page.
Starter is 8.8 times more expensive per pageview than Plus. Dropping from $99 to $29 saves 71 percent of the invoice and gives up 97 percent of the allowance. Starter is not a budget version of Plus. It is a different product, aimed at someone watching a handful of pages, and it should be judged on whether 5,000 pageviews covers those pages rather than on the saving.
The ladder inverts at the top. Pro is the cheapest pageview Crazy Egg sells at $0.50 per thousand, and Enterprise costs $0.60, which is 20 percent more per unit than the plan beneath it. Enterprise is not a volume discount. It is a feature purchase: SAML single sign-on, targeting across all audience segments, 200 heatmap reports instead of 100. If none of those are on your list, buying Enterprise for the pageviews alone is the worse deal per unit.
That inversion is not unique to Crazy Egg, which is why it is worth checking on any metered vendor. Convert Experiences charges $3.99 per 1,000 tested users on its cheaper Growth plan and $2.80 on Pro, so the cheap plan is 42 percent more expensive per unit. Kartra's cost per contact is lowest on its second-from-top tier, not its top one. Vendors advertise the total allowance climbing and stay quiet about the rate.
What happens when you hit the limit
Crazy Egg puts "No overages, ever" on the pricing page, and that reads like an unambiguous win. Its own FAQ explains what it means: "Crazy Egg will never charge overages. When you hit your monthly tracking limits, data collection pauses and automatically resumes on the 1st of the following month."
So the invoice is protected and the data is not. A Starter account that burns through 5,000 pageviews on the 11th of the month records nothing for the remaining 19 days, and the gap is permanent, because you cannot reconstruct a heatmap for a period nobody tracked. The risk lands hardest on the months you would most want the data: a launch, a press mention, a seasonal peak.
Vendors do genuinely different things at the ceiling, and comparing that is more useful than comparing the headline price:
| Tool | What happens past the limit | What it costs you |
|---|---|---|
| Crazy Egg | Collection pauses until the 1st | Lost data, unchanged bill |
| Convert Experiences | $3.99 per 1,000 tested users on Growth, $2.80 on Pro | Higher bill, no data loss |
| Heap | Dashboard access withdrawn until you upgrade | It keeps collecting, you cannot see any of it |
| PostHog | Billed at the published rate, under a cap you set | Whatever ceiling you chose |
| Microsoft Clarity | Nothing, there is no limit | Nothing, but recordings are deleted after 30 days |
The question worth asking a metered vendor is not what it charges at the limit. It is what it does at the limit.
Crazy Egg has a free plan, and the pricing table does not mention it
The price cards show four paid tiers and a 30-day trial. No free column appears anywhere on the table. Open the FAQ accordion below and Crazy Egg answers it plainly: "Yes! Crazy Egg's Free plan doesn't require a credit card to sign up, and includes these features: Web Analytics, Instant Heatmaps, Conversion Analytics, Surveys for websites."
What is in it is more interesting than that it exists. Crazy Egg gives away heatmaps, the thing it is best known for, and holds back session recordings, the thing nearly every rival gives away. Microsoft Clarity, Mouseflow, PostHog, FullStory and Hotjar all include replay on their free plans. Crazy Egg does the opposite.
If you have read elsewhere that Crazy Egg is trial-only, that claim is out of date. If you specifically wanted free session replay, Crazy Egg is still the wrong tool for it and Clarity is the obvious substitute.
Recording storage stops improving after the first upgrade
Ask what stops getting better as the price rises, and on this ladder the answer is retention. Starter keeps recordings 6 months. Plus keeps them 2 years. Pro keeps them 2 years. Enterprise keeps them 2 years.
The $29 to $99 step quadruples your history, and the $500 a month of upgrades above it buys no additional retention at all. Two years is generous by category standards, and it is 24 times what Microsoft Clarity keeps, so this is not a complaint. It matters when you are weighing Plus against Pro for a compliance or long-term trend reason, because retention is not the difference between them. Volume, targeting depth and the AI export are.
A/B testing is not on the cheapest plan
Starter has no A/B testing. It arrives on Plus at $99, a 3.4x step. If testing is why you are shopping, the advertised entry price is not your entry price.
That is consistent across the category rather than a Crazy Egg quirk. Landingi gates testing from $29 to $119, Instapage from $99 to $199, Unbounce from $99 to $149. There is no longer a tool in this set that will split-test a headline for $29 a month.
In Crazy Egg's defense, the gate is coherent. The $29 plan allows 5,000 pageviews a month, and a two-way test needs roughly 1,000 conversions per variation to resolve, which on a page converting at 2 percent means about 50,000 visitors per variation. A testing feature on a 5,000-pageview plan would be decoration. If your site is at that traffic level, the honest advice is not to buy a testing tool at all, from anyone. Fix the page instead, then measure later.
What Crazy Egg includes that rivals charge for
Two things stand out and both are genuinely unusual.
Unlimited domains and unlimited seats on every plan, including the $29 one. Crazy Egg states you will never be charged for adding domains or team members, with role-based access control per domain. For an agency running twenty client sites, or a company with a marketing site, a docs site and campaign domains, one subscription covers all of it. Most rivals either charge per site or gate seats and SSO behind higher tiers. Crazy Egg also offers agencies shorter-term plans and free pilots for early clients through its sales team.
Heatmaps do not sample by default. In Crazy Egg's words, heatmaps track 100 percent of pageviews on targeted pages, and sampling is an opt-in setting you can apply per domain to stretch your allowance. Several competitors sample quietly on lower tiers, which you tend to discover only when a number looks wrong.
Is Crazy Egg worth it?
It depends which of three buyers you are.
If you run several domains and want heatmaps and recordings without per-site pricing, Crazy Egg is priced better than it looks and Plus at $99 is the plan that makes sense. Starter's 5,000 pageviews will not cover multiple real sites.
If you want heatmaps and recordings on one site and price is the deciding factor, Microsoft Clarity is free, unsampled and uncapped, and the only real cost is the 30-day recording retention. Mouseflow at $25 a month is stronger if your problem is a form. Lucky Orange at $32 a month annual adds live chat.
If what you actually need is to know what to change, no behavior tool answers that. A heatmap can tell you 70 percent of visitors never reach your pricing table. It cannot tell you whether the headline is wrong, the proof is missing or the CTA is buried, and it cannot help at all on a page that has no traffic yet. That is the job Converto does: paste a live URL and get a scored audit of the copy, layout, CTAs, page speed and AI-readability, plus the variants written for you, with no snippet and no waiting. It is $19 a month, billed monthly.
Frequently asked questions
How much does Crazy Egg cost per month?
Crazy Egg costs $29, $99, $249 or $599 a month, all billed annually. Starter at $29 covers 5,000 tracked pageviews, 5 heatmap reports and 50 recordings. Plus at $99 covers 150,000 pageviews and adds A/B testing. Pro is $249 for 500,000 pageviews and Enterprise is $599 for 1 million with SAML single sign-on.
Does Crazy Egg offer monthly billing?
No. The footnote under the pricing cards states that all plans are billed annually, and the page carries no monthly billing toggle. The advertised $29 Starter rate therefore represents a $348 commitment for twelve months, which is worth knowing if you only need behavior data for a single campaign or redesign.
Is Crazy Egg free?
There is a free plan, though it is not on the pricing table. Crazy Egg's FAQ states it requires no credit card and includes web analytics, instant heatmaps, conversion analytics and surveys. Session recordings are not part of it. All four paid plans also come with a 30-day free trial.
What counts as a tracked pageview in Crazy Egg?
A tracked pageview is one view of a page you are tracking, so a visitor reading four pages consumes four of them. That differs from Hotjar, Mouseflow and Lucky Orange, which meter sessions, and it means content-heavy sites burn a Crazy Egg allowance far faster than a comparable session count would suggest.
Does Crazy Egg charge overages?
No. Crazy Egg states it will never charge overages. When you reach your monthly tracking limit, data collection pauses and resumes automatically on the 1st of the following month. The bill is capped, but the untracked period cannot be recovered afterward, so a busy month leaves a permanent gap in your data.
Which Crazy Egg plan includes A/B testing?
A/B testing, CTAs and error tracking begin on the Plus plan at $99 a month billed annually. Plus targets tests by device type, Pro at $249 adds country, UTM and conversion targeting, and Enterprise at $599 opens all available audience segments. The $29 Starter plan is heatmaps, recordings and analytics only.
Crazy Egg vs Hotjar, which is cheaper?
They are not directly comparable, because Crazy Egg meters tracked pageviews and Hotjar meters sessions. Crazy Egg tends to win on single-page campaigns and landing pages, where one visit is one pageview. Hotjar tends to win on content sites, where a visitor reading five articles is one session but five Crazy Egg pageviews.
For the full comparison against every rival, including free-tier contents and where each ladder inverts, read our Crazy Egg alternatives breakdown, or see the head-to-head on our Crazy Egg alternative page. Shopping the wider category: session replay tools and CRO tools.
Paste your page and see what is leaking
Drop in any live URL and Converto audits the copy, layout, CTAs, speed, and AI-readability of the page you already have, then hands you ready-to-ship variants to lift signups and sales. Suggestions are data-informed, not guarantees.